Bob Kelleher - все книги по циклам и сериям | Книги по порядку
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Customer Experience For Dummies Roy Barnes
ISBN: 978-1-118-72560-3 Год издания: 2015 Learn to: Move past satisfaction to engagement Measure the financial return of engaged customers Map your customer touchpoints Create measurable customer change Gain, engage, and retain customers with positive experiences If you re a
