Difficult Conversations. How to Discuss What Matters Most
Брюс Паттон, Дуглас Стоун, Шейла Хин
We've all been there: We know we must talk to a colleague, our boss or even a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation.
Difficult Conversations is the definitive work on…
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Оригинальное название: Difficult Conversations. How to Discuss What Matters Most
Дата написания: 1999
Язык: Английский
Кураторы
Izumka
YasyaAspirinova
